Paper jams and other paper problems
Printer prints on multiple sheets at once
Printer does not feed paper
Printer ejects paper
clear a paper jam from the front of the printer.
Follow these steps to remove a paper jam:
If the paper jam does not clear, then go to the next step.
Remove the paper from the In tray.
Remove the rear access door. Press the handle to the right, and then pull out the
Remove any paper that is inside the printer.
If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
Replace the rear access door.
HP Deskjet 5700 Series
Reload paper in the In tray, and then reprint the document.
If paper jams occur frequently, try using a heavier paper. See the reference guide
for paper weight specifications.