Follow these guidelines if ink smears appear on the back of the photos, or if the paper
Use an HP photo paper.
Verify that the photo paper is not curled. If the photo paper is curled, place the
paper in a plastic bag and gently bend it the opposite direction of the curl until the
paper lies flat.
If the paper is not curled, then follow these steps:
The colors in the image might become lighter.
If the problem persists, try the following steps:
Remove the photo paper, and then load plain paper in the In tray.
Press and hold down the
button until the printer starts printing a self-
test page, and then release the button.
Repeat step 2 until the self-test page contains no ink smears.